Park Store Questions

Gift Gear

What credit/debit cards can I use?

Visa and Mastercard. Sorry, no checks. You may use OPRD gift certificates.

Can I buy these items at a park, or anywhere else?

No. These items are sold exclusively through the Oregon State Parks Store or by calling 1-800-551-6949.

How do I cancel my order?

If your item has not yet shipped: you may cancel your order for a full refund. Log in to your account and follow the prompts.

If you do not have an account, or if your item has shipped: Please email parks.gear@oregon.gov or call 1-800-551-6949.

What is your exchange/return/refund policy?

See details at Gift Gear Guarantee

What is the cost of shipping?

Shipping is included in the price.

How will my item be shipped?

USPS or UPS ground.

Do you ship outside the United States?

Not at this time, sorry.

Can I ship to more than one address?

Sorry, not right now.

Day-use parking permits

Which credit and debit cards does Oregon State Parks accept?

Visa and MasterCard

Is buying these permits online the only way to get a permit?

No. We have a big network of sales agents.

  • Click here for a list of day-use parking permit agents.
  • Click here for a list of Oregon ATV permit agents.
Which parks require a parking permit?

26 of Oregon’s state parks require a day-use parking permit. People who walk or bicycle into a park do not need a parking permit, nor do people with a current camping receipt from any Oregon state park campground.

Will I receive a temporary parking permit for use until my permanent permit arrives?

Yes. The temporary parking permit will be attached to your Park Store Receipt e-mail. Print the temporary parking permit and place it on your vehicle dashboard. If you don’t, you risk receiving a citation when you park in a day-use parking fee area.

How long is my temporary permit valid?

Fourteen days from the date you purchase it.

What happens if I don’t receive my “permanent” permit by the time my temporary expires?

Call us at 1-800-551-6949 or email permits@oregon.gov

Can I cancel my order?

You may cancel your order before shipment for a full refund. For orders that have already shipped, here’s what we can do:

  • Park Day-Use Permits: We will gladly issue a refund for orders placed accidentally or for errors we committed. We will issue a replacement permit if your permit is damaged or if you didn’t receive it. Refunds are credited to the card used for the purchase.

Please submit your refund or replacement request within 30 days of your purchase and let us know the reason. You can do that online at Request a Refund or Replacement (see link under 'Without logging in, you can' heading)  or by calling 1-800-551-6949.

  • See ATV FAQ section for information regarding ATV permits.
May I purchase a day-use parking permit as a gift?

Yes. You can also include your own message, and have the permit shipped directly to the recipient, if you like. The prompts will appear in the checkout process. Choose the option to ship the item to a different address.

How do I display my day-use parking permit if I ride a motorcycle or drive an open vehicle?

You don’t have to display it in those cases. But keep it handy, in case you’re asked by a park official to present it.

ATV permits

What if my vehicle doesn't have a VIN (vehicle identification number)?

You can use a serial number (usually found directly on the motor) or description of the vehicle: color, number of seats, etc.

I lost my ATV permit. Can it be replaced?

Yes. The fee is $10.

I am from out of state. Is my home state permit valid in Oregon?

Please visit the ATV Permit Page for a list of states that have reciprocity with Oregon.

What is the difference between an operating permit and an operator permit?

An ATV operating permit is the $10 sticker placed on the ATV itself and is renewed every other year. An operator permit is the safety education card that shows you’ve completed any required training.

Can I cancel my ATV permit order?

We regret that we are unable to offer any refunds or replacements for ATV cards after they ship. It’s the law. (OAR 736-004-0060)

Will I receive a temporary ATV permit for use until my permanent permit arrives?

Yes. The temporary ATV permit will be attached to your Park Store Receipt e-mail. Print the temporary parking permit and keep it with you when riding.  If you don’t, you risk receiving a citation.

General

Is there a privacy policy or terms and conditions statement for this site?

This site complies with Oregon E-government privacy policies and terms, which can be found here.